Frequently Asked Questions

GENERAL

This section provides general information about our services and processes for all customers.

STOCK

This section provides information about our available vehicles and current inventory.

ONE PRICE

This section explains our transparent pricing policy with no hidden fees or extra charges.

Auction

This section covers how our auction process works and what to expect when bidding on vehicles.

General

First-time buyer steps:

A: Contact Sales

Register or send an inquiry on our website Y's Japan Trade co.ltd to reach our sales team. Registration is free and easy.

B: Deposit Payment

Once you understand the purchase terms, transfer the initial deposit. After confirmation, it will show on your account, and you can start bidding.

C: Final Payment & Documents

After full payment, we will send all necessary documents via courier to release your car at the destination port.

We currently accept payments via telegraphic transfer (T/T) to our bank account, PayPal, local NZD accounts, and TransferWise.

The shipping period is generally 4–8 weeks, depending on the destination port. Please reach out to your sales manager for more information.

Yes, left-hand drive vehicles can be ordered upon request. Please contact our sales team for available options.

Please reach out to our sales team immediately if you wish to cancel your order. Conditions may apply.

We confirm that the car’s condition aligns with the auction sheet before shipping. At our Noda yard (https://en.tokyocarauctiongarage.com/), we can conduct further inspections for rust, damage, and oil leaks.

Using auction data, our sales team can share average car prices along with statistics from the past three months.

Thanks to our long-term partnerships with local dealers and auto auctions, we help you find the best possible options.

Please note that shipping companies do not permit items to be shipped inside vehicles. Container shipping is allowed, and we can assist with sending items via international courier services like DHL, EMS, and FedEx.

Through our good connections with local dealers, we strive to locate the car you’re searching for.

We support buying cars either through auctions or at fixed prices and provide assistance with registration in Japan.

Certain countries require inspections such as JEVIC or EAA before shipping. We can assist with these pre-shipment inspections, but please verify requirements with your local government office.

It typically takes 2–3 working days for a bank transfer to reflect in your account. PayPal payments are faster, usually processed within 5 minutes, though fees tend to be higher and exchange rates not as good.

We ship cars using RoRo vessels (Roll-on/Roll-off), where vehicles are driven and secured on deck, or via containers. We can fit and secure two small cars, like the Vitz, into a 20 FT container. Typically, dealers use 40 FT high cube containers, which can hold 5–6 cars depending on their size.

Our services cover a wide selection of vehicles such as cars, buses, trucks, excavators, and all kinds of machinery.

A: We offer support in multiple languages including English, Mongolian, Burmese, Bahasa, Sinhala, Russian, Ethiopian, French, German, and Swahili.
B: Our system is user-friendly and easy to navigate.
C: Experienced sales managers assist you with car sourcing.
D: We provide fast and reliable shipping services.
E: Financial support is available if needed.
F: We have the Noda yard near USS Tokyo, where additional vehicle inspections can be conducted

Stock

Once full payment is confirmed, we will promptly arrange the shipment.

The shipping duration is generally two to six weeks, subject to destination, vessel capacity, seasonal changes, and country-specific requirements.

Delivery usually takes between two and six weeks, depending on the destination, vessel availability, season, and country.

As the vehicle approaches your destination, the shipping company will reach out by phone or fax to inform you of the arrival date. Please have all documents from us ready for customs clearance before picking up your car.

Necessary documents are:

Bill of Lading (B/L)

Export Certificate

Invoice

Marine insurance (optional)

JAAI inspection sheet (when needed)

Shipment will be scheduled immediately after we receive the full payment.

For the vehicles in our stock, additional images and videos can be provided upon request. We keep our website lightweight by not uploading all media. Send us a request for more visuals on any vehicle, and we’ll get back to you soon.

Our Total CIF calculator helps you estimate the approximate CIF price for your destination port and country. Final freight and insurance charges will be specified in the proforma invoice based on current rates. The CIF price includes the vehicle price, all inland fees in Japan such as auction, transportation, inspection (if required), customs clearance, insurance, and shipping costs to your destination. Rates fluctuate daily with currency changes, and we update our calculator regularly to reflect the most accurate pricing.

Discounted or Best Offer vehicles are those available at prices lower than the original listing. Don’t miss the opportunity to purchase these cars at significantly reduced rates, as these offers are often for a limited time only.

Stock clearance sales happen when old vehicles are sold at reduced prices to make room for new arrivals. This is an ideal time to buy well-maintained cars at low costs with significant discounts.

*Note: Please be cautious of any fraudulent emails or calls claiming to be from us. Always contact us directly for verification. Our contact details are available under the Contact Us section.

ONE PRICE

Also known as Fixed Price or No Bargain Stock, One Price Stock includes vehicles available at a specific, non-negotiable price. These vehicles are offered at fair market value and can be obtained through Y's Japan Co., Ltd

For One Price stock vehicles, necessary images are provided alongside the inspection sheet. Due to the large volume of One Price data, not all photos can be displayed. Please let us know which vehicle you’re interested in, and we will provide additional details and images.

No need to worry!

Y's Japan Co., Ltd. offers access to our stock and auctions to help you find the vehicle you want. If it’s not available, simply submit your requirements through our inquiry form, and we’ll source the vehicle from the Japanese market for you.

Please send your inquiry for the desired vehicle from our One Price stock. Our staff will issue a proforma invoice with pricing and specifications. Once you confirm, you can transfer the payment to our Japanese bank account.

The One Price stock updates daily, so the vehicle you checked yesterday might no longer be available. You can browse other vehicles and inquire about the one you want, and we’ll hold it for you.

Auction

Deposits are 100% refundable. This deposit safeguards both the buyer and Y's Japan Trade co.ltd, ensuring serious bids and avoiding cancellations or spam. If the bid does not win, you will get a refund or may use the deposit for another bid.

Registration and access to Japanese car auctions are completely free. Deposits are necessary only when you start bidding, with the deposit amount based on the total price of the car(s) you wish to bid for.

To pay the deposit for auction bidding, get in touch with us. We’ll issue an invoice detailing the deposit to be paid.

After winning a bid, please complete the full or agreed payment within 48 hours according to the invoice we provide. Failure to pay within this time frame may result in the vehicle being sold to another buyer.

Bid price means the top amount a bidder is prepared to pay for a vehicle in the auction.

In the rare case that the vehicle you want is not available in the auction, please share your requirements with us. We will search the Japanese market, other suppliers, and auction halls to find it for you.

Contact us to receive more information and images of the vehicles you’re interested in.

Trusted & Reliable Importer Since 2020
  • Y's Japan Trade Co. Ltd. Opel 180 cars
  • Y's Japan Trade Co. Ltd. BMV 180 cars
  • Y's Japan Trade Co. Ltd. Mercedes 180 cars
  • Y's Japan Trade Co. Ltd. Ford 180 cars
  • Y's Japan Trade Co. Ltd. Peugeot 180 cars
  • Y's Japan Trade Co. Ltd. Hyundai 180 cars
  • Y's Japan Trade Co. Ltd. Toyota 180 cars
  • Y's Japan Trade Co. Ltd. BMV 180 cars
  • Y's Japan Trade Co. Ltd. Mercedes 180 cars
  • Y's Japan Trade Co. Ltd. Nissan 180 cars
  • Y's Japan Trade Co. Ltd. Mazda 180 cars