Y's Japan Trade Co.Ltd. official communication is conducted primarily via email sent from addresses under the @Y's Japan Trade Co.Ltd domain. Communications through other channels—including phone calls, SMS, text messages, emails from personal accounts, chat applications, or mobile app voice/text systems—are not recognized as official communication and cannot be relied upon for claims against Y's Japan Trade Co.Ltd or its employees.

It is the Customer’s responsibility to ensure they are dealing with legitimate representatives of Y's Japan Trade Co.Ltd. and its affiliates. Only communications verifiably originating from official Y's Japan Trade Co.Ltd. sources will be accepted as valid.

Y's Japan Trade Co.Ltd. is not responsible for any email communication failures resulting from network outages or service provider issues on either the Customer’s or Y's Japan Trade Co.Ltd. end. Customers must regularly check their registered email accounts and respond promptly to Y's Japan Trade Co.Ltd. communications. Failure to respond timely may lead to misunderstandings for which Y's Japan Trade Co.Ltd. will not be held liable.

Each Customer is assigned a primary sales representative for their account. For any inquiries, claims, or emergencies, Customers should first contact support@Y's Japan Trade Co.Ltd. . If no response is received, Customers should contact their designated sales representative. If the sales representative is unavailable, Customers may escalate by emailing sales@Y's Japan Trade Co.Ltd. , where other sales staff or management will assist. For shipments to destinations with a Y's Japan Trade Co.Ltd. branch office, Customers may also contact the branch directly if no response is received from support or in urgent cases.

Y's Japan Trade Co.Ltd. is not liable for any service interruptions or network issues that may temporarily render the WEBSITE inaccessible. The WEBSITE may be updated periodically without prior notice to enhance service quality.

To participate in UNIT auctions or place stock purchase orders, the CUSTOMER must have a sufficient DEPOSIT available in their account. The minimum DEPOSIT required by Y's Japan Trade Co.Ltd. is 100,000 JPY, and this amount may increase depending on the value of the intended BID or the type of UNIT. Detailed guidelines can be found at https://www.Y's Japan Trade Co.Ltd./auction_terms.php . Customers are encouraged to contact Y's Japan Trade Co.Ltd. directly with any questions regarding the appropriate DEPOSIT amount or related policies.

By placing a BID through Y's Japan Trade Co.Ltd. Live Auction system, the CUSTOMER agrees to financially commit to the purchase of the UNIT at or below the bid amount placed. This commitment is binding, and the CUSTOMER will be held responsible for any fees or obligations arising from the auction result.

Y's Japan Trade Co.Ltd. reserves the right to reject, decline, or cancel any BID if the DEPOSIT in the CUSTOMER’s account is deemed insufficient. In such cases, the Y's Japan Trade Co.Ltd. system will automatically block the BID attempt. This condition is non-negotiable and is a core rule governing all TRANSACTIONS conducted with Y's Japan Trade Co.Ltd. and its affiliates.

No documents such as telegraphic transfer (TT) copies, website screenshots, or other physical/digital proofs will be accepted as confirmation of a DEPOSIT. A DEPOSIT is considered valid only when the funds have been received in Y's Japan Trade Co.Ltd. bank account and are reflected in the CUSTOMER’s account on the official Website. If no DEPOSIT is shown in the CUSTOMER’s account, Y's Japan Trade Co.Ltd. does not recognize any such funds, and TRANSACTIONS cannot proceed.

DEPOSITS are refundable at any time; however, Y's Japan Trade Co.Ltd. retains the authority to determine the final refund amount based on account status and other factors. If the CUSTOMER has any active BIDs, has won a UNIT, purchased wholesale stock, holds an outstanding BALANCE, or is involved in a pending payment or related matter, Y's Japan Trade Co.Ltd. reserves the right to retain the DEPOSIT until the issue is fully resolved. In the event of a SALE cancellation for any reason, Y's Japan Trade Co.Ltd. also reserves the right to retain all or part of the DEPOSIT.

Maintaining an active DEPOSIT also grants the CUSTOMER access to full auction features, including an ad-free experience, full image visibility, and access to place and lot numbers. If there is no BALANCE activity for more than 2 months, the account will be marked as "inactive", and certain features will be restricted—only the front image will be visible, ads will be displayed, and place and lot numbers will no longer be shown.

When payments are made by Customers via PayPal, Wise, or other electronic money transfer services in international currencies such as USD, EUR, GBP, CAD, NZD, AUD, etc., the received funds are immediately converted into Japanese Yen (JPY). This is done to mitigate the risk of currency exchange losses.

If a Customer later requests a refund via the same payment method and in the original foreign currency, Y's Japan Trade Co.Ltd. may not hold a balance in that currency at the time of the request. In such cases, the company must convert the JPY balance back into the Customer’s desired currency, and any resulting exchange loss will be borne by the Customer, based on the prevailing exchange rate at the time of conversion.

Additionally, any outstanding balances not settled within the specified Due Date will remain the responsibility of the Customer. Y's Japan Trade Co.Ltd. reserves the right to apply late payment fees or interest charges on overdue amounts.

Full payment of the BALANCE should be made by the CUSTOMER as soon as possible.

Payment of the BALANCE for each INVOICE is required within 72 hours of the invoice date. Any payment made beyond this period will be treated as a late payment. Exceptions apply when using a Letter of Credit (L/C); see section 5.13 for details.

Proof of payment is only recognized once the actual funds have been received in Y's Japan Trade Co.Ltd. bank account and reflected in the CUSTOMER’s account on the Y's Japan Trade Co.Ltd. WEBSITE. Telegraphic transfer (TT) copies, screenshots, or any other documents are not considered valid proof of payment. This policy is non-negotiable and forms a fundamental condition for conducting TRANSACTIONS with Y's Japan Trade Co.Ltd.

Late Payment Consequences Prolonged delay in payment may result in the unilateral cancellation of the transaction by Y's Japan Trade Co.Ltd., and penalties may be imposed on the CUSTOMER. In cases of extended overdue BALANCES, Y's Japan Trade Co.Ltd. reserves the right to pursue legal action, either within the TERRITORY or internationally.

Paypal Transfers PayPal transfers may be stopped, delayed, or canceled at PayPal's discretion. All PayPal-related fees are to be borne by the CUSTOMER. Upon sending a PayPal transfer, the CUSTOMER must notify Y's Japan Trade Co.Ltd. via EMAIL with the transaction details. Confirmation of PayPal transactions will be conducted only during Y's Japan Trade Co.Ltd. accounting department working hours and may be delayed depending on workload.

MoneyGram Transfers MoneyGram transfers may also be unilaterally delayed, stopped, or canceled by MoneyGram. All fees incurred through MoneyGram will be the CUSTOMER’s responsibility. To process a MoneyGram transfer, the CUSTOMER must notify Y's Japan Trade Co.Ltd. by EMAIL and provide: Full name of the sender Secret transfer code Processing of MoneyGram transfers may take 24 or more working hours.

Bank Telegraphic Transfers (TT) Bank TT transfers may be stopped, delayed, or canceled by the sending or intermediary banks. All associated fees are the responsibility of the CUSTOMER. After initiating a TT transfer, the CUSTOMER must inform Y's Japan Trade Co.Ltd. by EMAIL and provide: Name of the account holder Exact amount transferred It is recommended that the CUSTOMER attach a scanned copy of the TT receipt for reference.

Recognition of Payments Y's Japan Trade Co.Ltd. only acknowledges payments made to its official PayPal, MoneyGram, or Bank account details listed on the official Y's Japan Trade Co.Ltd. WEBSITE. Any payment made to non-official accounts will not be recognized, and Y's Japan Trade Co.Ltd. will not accept responsibility for such transfers.

Delayed Payments and Associated Costs Delays in payment—or delays in the issuance of a Letter of Credit (L/C)—may result in additional costs, including storage and yard parking fees. These fees will be charged to the CUSTOMER. Y's Japan Trade Co.Ltd. will inform the CUSTOMER of such delays via EMAIL or other communication methods. If the delay persists, Y's Japan Trade Co.Ltd. may, at its sole discretion, dispose of the UNIT or resell it as company stock.

Letter of Credit (L/C) Terms When using a Letter of Credit, the CUSTOMER must provide all necessary details for the issuance of a Proforma Invoice within 24 hours of purchasing a UNIT. Y's Japan Trade Co.Ltd. will then issue the Proforma Invoice and email it to the CUSTOMER. The CUSTOMER must initiate the L/C within 7 days of the Proforma Invoice issue date. If the L/C terms differ from those stated in the Proforma Invoice, Y's Japan Trade Co.Ltd. may reject the L/C or charge additional fees. Any discrepancies arising due to CUSTOMER bank errors will be deducted from the L/C amount. The UNIT is not considered paid until the actual funds are transferred from the applicant bank to Y's Japan Trade Co.Ltd. account.

Official Method of Bidding The only official method for placing a BID with Y's Japan Trade Co.Ltd. is through the CUSTOMER’s account, using the “Bid” section on the Y's Japan Trade Co.Ltd.

Unofficial Bid Assistance While Y's Japan Trade Co.Ltd. personnel may attempt to assist the CUSTOMER in placing BIDs via unofficial methods (such as phone or chat), Y's Japan Trade Co.Ltd. does not accept responsibility for any errors, delays, or failures in bid placement through such channels. Y's Japan Trade Co.Ltd. reserves the right to refuse any unofficial bid submission at its discretion. It remains the CUSTOMER’s responsibility to: Monitor BID status online Contact Y's Japan Trade Co.Ltd. immediately in case of any issues or uncertainties

Bid Submission and Auction Process Y's Japan Trade Co.Ltd. submits the CUSTOMER’s maximum bid offer directly to the Auction House on their behalf. Y's Japan Trade Co.Ltd. is not liable for: Auction House system failures Network disruptions Delays caused by force majeure or external events

Result Updates Y's Japan Trade Co.Ltd. updates BID results on the CUSTOMER’s account as soon as possible. However, results may be delayed depending on system load or operational conditions—up to several hours or until the next business day. If the CUSTOMER is unsure of a BID outcome, they should contact Y's Japan Trade Co.Ltd. immediately to confirm the result. Result definitions: Won – The UNIT has been awarded to the CUSTOMER. Sold – The UNIT was won by another bidder. Unsold – The seller declined the highest bid.

Negotiations After "Unsold" The CUSTOMER may request negotiation on Unsold UNITs. However: The UNIT may already have been sold by the time the request is submitted. Once a negotiation request is submitted, it cannot be canceled. Additional costs may apply, affecting the final price. Y's Japan Trade Co.Ltd. may also initiate negotiations automatically, but is not obligated to do so, depending on capacity or grouping logistics.

Bid Locking and Finalization Once the BID timer shows “End,” the BID: Cannot be edited or canceled May still be adjusted or canceled at Y's Japan Trade Co.Ltd. discretion, but Y's Japan Trade Co.Ltd. is not responsible for failure to do so

Bid Monitoring Responsibility The CUSTOMER must actively monitor their BID list: Throughout the auction day The following day for updates or result changes While Y's Japan Trade Co.Ltd. updates BID information to the best of its ability, CUSTOMER cooperation is essential.

Conflicting Bids from Multiple Customers If multiple CUSTOMERS bid on the same UNIT: Y's Japan Trade Co.Ltd. will prioritize the highest bidder Lower bidders will receive an “Important” notice in their BID list In cases where the top bidder cancels or is grouped differently, a lower bidder may inadvertently win the UNIT. It is the CUSTOMER’s responsibility to notify Y's Japan Trade Co.Ltd. if they wish to cancel their BID.

Overbidding Policy Due to Auction House rules, exact BID amounts may not always be matched. Y's Japan Trade Co.Ltd. may exceed the CUSTOMER’s maximum BID by up to 20,000 JPY in order to secure the UNIT. The CUSTOMER agrees to accept this potential overbid. This policy is non-negotiable.

Inspection Sheet Responsibility It is the CUSTOMER’s duty to review UNIT inspection sheets carefully. If there are doubts or questions, the CUSTOMER should contact Y's Japan Trade Co.Ltd. before bidding. Y's Japan Trade Co.Ltd. is not liable for misunderstandings based on inspection sheets.

Excess UNIT Purchases If more vehicles are purchased than the CUSTOMER requested in a group, it is agreed that: The CUSTOMER will accept the first vehicle purchased Y's Japan Trade Co.Ltd. will retain any additional vehicles purchased

Manufacturing Year Clarification The “first registration in Japan” year displayed on the WEBSITE reflects the information in the Export Certificate. Exact manufacturing year or month is not provided on the WEBSITE. For confirmation, the CUSTOMER must contact the sales team directly.

Document Confidentiality Y's Japan Trade Co.Ltd. does not issue copies or originals of documents from third-party service providers. This includes but is not limited to: Auction House invoices Transport company invoices Shipping company documentation

Shipping Conditions Shipping arrangements can only be confirmed for UNITs that meet the following non-negotiable conditions: The Export Certificate (EC) is ready, and Full payment for the UNIT has been completed. If either of these conditions is not met, Y's Japan Trade Co.Ltd. will not proceed with booking the UNIT for shipment.

Document Dispatch and Delivery Y's Japan Trade Co.Ltd. will dispatch the following documents via express mail to the CUSTOMER: Bill of Lading (BL) Export Certificate (EC) Y's Japan Trade Co.Ltd. commits to sending these documents prior to vessel arrival. However, delays may occur due to: National holidays Shipping company delays Force majeure events In such cases, documents may arrive after the vessel’s arrival. The CUSTOMER must monitor the shipment status via their online account and promptly contact Y's Japan Trade Co.Ltd. if delays are suspected. For shipments made under a Letter of Credit (L/C), all original documentation will be sent directly to the applicant bank. The Export Certificate (EC) will be sent separately. ⚠️ Y's Japan Trade Co.Ltd. is not liable for the loss or delay of documents by third-party courier services. However, Y's Japan Trade Co.Ltd. will provide full assistance in resolving such situations wherever possible.

Insurance Coverage Y's Japan Trade Co.Ltd. can assist with arranging insurance coverage for UNITs at the CUSTOMER’s request. However, the company: Is not responsible for any damages, theft, or loss of UNITs. Can provide, upon request, a list of insurance coverage terms and contact details for claims. All insurance claims must be directed to the insurance provider. Y's Japan Trade Co.Ltd. does not handle insurance claim processing.

Customer Responsibilities Regarding Insurance The CUSTOMER is responsible for: Requesting insurance coverage for the UNIT. Selecting the type of coverage (e.g., “Full Cover,” “C Type – Port to Port”). Ensuring the insurance application is made promptly, ideally on the purchase date. Insurance cannot be applied retroactively after an incident has occurred. For transactions via Letter of Credit (L/C): Insurance will only be applied once the original L/C is received by Y's Japan Trade Co.Ltd.. Insurance coverage will begin from the date of application, not before.

Insurance Certificate and Invoice The Insurance Certificate and corresponding INVOICE will be available for download from the CUSTOMER’s account page. It is the CUSTOMER’s responsibility to: Regularly check their account for updates, and Download and retain these documents for their records. For Letter of Credit (L/C) transactions, shipping booking will proceed only upon receipt of the original L/C at Y's Japan Trade Co.Ltd.

At Y's Japan Trade Co.Ltd., we aim to provide our customers with reliable service and complete support throughout the purchasing process. However, it is essential for our valued CUSTOMERS to understand the limits of our role in the shipping process.

Y's Japan Trade Co.Ltd. does not own, operate, or maintain affiliations with any shipping or freight companies. This means we are not responsible for, and cannot influence: Shipping company regulations or policies Freight pricing Shipping schedules, vessel availability, or transit routes These are fully managed by independent third-party shipping companies, and their terms are subject to change without notice.

All aspects of shipment—including costs, schedules, delays, or documentation—are determined by the shipping companies themselves. Y's Japan Trade Co.Ltd. has no authority to modify or intervene in their decisions. We cannot: Guarantee exact shipping dates Prevent shipment delays Influence or negotiate freight charges Alter the conditions of shipment once confirmed

As such, the CUSTOMER is fully responsible for: Accepting any changes in shipping rates Managing any delivery delays or rescheduling Handling any adjustments in shipping company policy We encourage CUSTOMERS to plan accordingly, recognizing that logistics and associated costs may vary depending on external shipping conditions.

While Y's Japan Trade Co.Ltd. cannot control the shipping process, we remain committed to supporting our CUSTOMERS by: Assisting with documentation for shipping Providing guidance and information throughout the shipping process Helping CUSTOMERS coordinate with shipping companies where possible

We appreciate your understanding of the boundaries between Y's Japan Trade Co.Ltd. and third-party shippers. Should any issues arise, our team is always ready to assist and ensure the smoothest possible experience within the scope of our services.

Y's Japan Trade Co.Ltd. maintains a strict no-cancellation policy once a UNIT has been won or reserved. However, there are exceptional cases where cancellation may be considered—either upon CUSTOMER request or initiated unilaterally by Y's Japan Trade Co.Ltd.

If a UNIT remains unpaid for a prolonged period, Y's Japan Trade Co.Ltd. reserves the right to unilaterally cancel the UNIT. In such cases: Y's Japan Trade Co.Ltd. will retain the DEPOSIT made for that UNIT. In addition, any other DEPOSIT, balance payment, or UNIT associated with the same CUSTOMER account may be used to offset losses incurred. Y's Japan Trade Co.Ltd. will first attempt to contact the CUSTOMER via EMAIL to reach a resolution. If the CUSTOMER does not respond within a reasonable timeframe, Y's Japan Trade Co.Ltd. is entitled to proceed with cancellation without further notice. Losses will be calculated by Y's Japan Trade Co.Ltd., and retained funds will be used to cover those losses.

In certain situations, Y's Japan Trade Co.Ltd. may consider accepting a cancellation request, such as: Regulatory changes in the CUSTOMER’s country Sudden increases in shipping costs Personal financial crises or force majeure events In these cases: The CUSTOMER must explain the situation in writing via EMAIL. Cancellation fees and charges will be calculated by Y's Japan Trade Co.Ltd. and billed accordingly. Approval of cancellation is entirely at Y's Japan Trade Co.Ltd. discretion.

If the CUSTOMER accidentally wins a UNIT they did not intend to bid on, cancellation on the same day may be possible only if: The request is made within minutes of the auction ending The auction house still allows for cancellation Y's Japan Trade Co.Ltd. has not yet confirmed or processed the result If eligible: Cancellation fees will apply, determined by Y's Japan Trade Co.Ltd. If the time limit has passed, the UNIT is considered won, and standard cancellation via resale or alternate recovery methods will be required. In such cases, Y's Japan Trade Co.Ltd. may assist the CUSTOMER in reselling the UNIT at auction or by other means, but cannot guarantee full cost recovery.

All cancellation requests are evaluated on a case-by-case basis. The CUSTOMER acknowledges that: Cancellations are not guaranteed, even in exceptional cases. Y's Japan Trade Co.Ltd. determination of cancellation fees and costs is final. Failure to communicate promptly may result in loss of DEPOSIT and other associated funds.

Y's Japan Trade Co.Ltd. is not responsible for the mechanical, structural, or cosmetic condition of any UNIT. Our role is limited to providing translated information from the following sources: The auction house inspection sheet Dealer or seller-provided condition reports Second inspection reports, if officially requested at the auction house JPC Trade acts solely as an information provider and intermediary. We do not inspect the UNITs ourselves and do not provide warranties or guarantees regarding their actual condition.

Y's Japan Trade Co.Ltd. will provide available photos and inspection sheets on the WEBSITE when such materials are: Released by the auction house or dealership Delivered in time for listing Accurate and in usable condition However, due to the internal procedures of auction houses or dealerships, certain information may occasionally be unavailable or delayed. In such cases, Y's Japan Trade Co.Ltd. cannot be held liable for the lack of documentation. If a CUSTOMER notices missing, inaccurate, or unclear information on a UNIT listing, they must contact Y's Japan Trade Co.Ltd. immediately so the data can be reviewed and corrected, if necessary.

CUSTOMERS are strongly advised not to place any BIDs unless they are fully satisfied with the available information about a UNIT. Specifically: If any doubt exists regarding the UNIT’s condition, do not BID. Bidding indicates that the CUSTOMER accepts full responsibility for the UNIT’s condition as-is. Y's Japan Trade Co.Ltd. assumes the CUSTOMER has verified and understood all available inspection data before placing a BID.

The only official vehicle condition information recognized by Y's Japan Trade Co.Ltd. is that which is: Translated and published on the CUSTOMER's account at the Y's Japan Trade Co.Ltd. WEBSITE Any informal communication—including phone calls, SMS, personal emails, chat apps, or third-party messaging platforms—is not considered official and cannot be used to file claims against Y's Japan Trade Co.Ltd.

The CUSTOMER is solely responsible for: Verifying the legal importability of the UNIT to their destination country Ensuring compliance with port-of-destination regulations and standards Checking customs rules, environmental laws, inspection thresholds (e.g. radiation levels), and other local restrictions Y's Japan Trade Co.Ltd. does not guarantee compliance with destination country import laws and cannot be held liable if a UNIT is rejected or denied entry.

Although Y's Japan Trade Co.Ltd. may assist in confirming a UNIT’s manufacture year, the final responsibility lies with the CUSTOMER. Y's Japan Trade Co.Ltd. does not guarantee the accuracy of the manufacture year or accept liability for misinterpretations. If a UNIT fails to meet export requirements imposed by Japanese authorities (such as radiation inspection or emissions regulations), Y's Japan Trade Co.Ltd. is not liable. In such cases: Repairs or modifications required for export can be arranged All associated costs will be borne by the CUSTOMER

Y's Japan Trade Co.Ltd. provides auction sheet translations as a courtesy service to assist purchasers in understanding the condition of a UNIT. While many competitors do not offer this support, JPC Trade aims to add value by translating the auction sheet to the best of its ability.

However, Y's Japan Trade Co.Ltd. and its staff: Are not certified or registered translators Translate the auction sheet based on reasonable effort and available information Rely on the legibility of original handwriting and terminology used by the auction house Due to these limitations, Y's Japan Trade Co.Ltd. accepts no responsibility or liability for: Errors or omissions in translation Misinterpretations caused by unclear or illegible handwriting Lack of translation due to incomplete or unreadable original content Any decisions or claims based on the translated content Purchasers are advised to use the translation as a general guide only, and to contact JPC Trade directly if clarification is required prior to bidding or purchase.

Where a discrepancy arises between the terms of this Agreement and those of an Individual Contract, the Individual Contract shall control.

A CUSTOMER of a BRANCH shall be deemed to have accepted the Terms and Conditions of Use set forth in this document. However, any additional provisions or special terms granting broader protections to the CUSTOMER, or imposing specific obligations on the BRANCH, must be detailed by the BRANCH in a separate written agreement.

Content available through Y's Japan Trade Co.Ltd. such as text, graphics, logos, icons, images, audio, downloads, and data collections—is owned by Y's Japan Trade Co.Ltd. or its licensors and is protected by copyright laws in the TERRITORY and internationally.

The laws of Japan shall govern all disputes, claims, or matters concerning TRANSACTIONs, which shall be subject to the exclusive jurisdiction of the Tokyo City Court.

CUSTOMERS are responsible for periodically checking the Y's Japan Trade Co.Ltd. WEBSITE for any changes to these Terms and Conditions of Use. Y's Japan Trade Co.Ltd. will announce all amendments on its WEBSITE. Please note that some TRANSACTIONS already in progress at the time of the change may be subject to exceptions.